Overview of Yokohama Municipal Bus and Subway services（市営バス・地下鉄）

This allows you to search for routes to your destination or confirm timetables for each bus stop. If you do not know the name of your intended bus stop, you can also search using the name of a facility at your destination, etc. It also includes a function which displays real-time information on buses by route.

Transfer/timetable search (external link)
http://navi.hamabus.city.yokohama.lg.jp/koutuu-eng/pc/map/Top（外部サイト）

There is a flat fare for municipal buses. Adults: 220 yen/Children: 110 yen

*Children: From 1 year to under 12 years of age (elementary school children and under)
*Fares on line 40 are calculated by distance.

This great-value ticket, valid for a single day, allows you to get on and off busses as much as you like. You can purchase these tickets using IC (including mobile) inside the bus. You can also use the smartphone app "my route" to purchase tickets 24 hours a day, anywhere.

◯One Day Bus Pass
Adults: 600 yen/Children: 300 yen
◯One-day subway and bus pass
Adults: 830 yen/Children: 420 yen

You can use commuter passes on all Yokohama Municipal Bus services (excluding the sightseeing bus Akai Kutsu).

◯Commuter pass (work)
Type 1 month 3 months 6 months
All lines 9,900 yen 28,220 yen 53,460 yen

◯Commuter pass (school)
Type 1 month 3 months 6 months
All lines (junior high school and above) 6,920 yen 19,720 yen 37,370 yen
All lines (elementary school and under) 2,230 yen 6,360 yen 12,040 yen

◯Documents you need to buy commuter passes
[Junior high school and under]
Something to confirm the child's identity　(health insurance card, student ID, etc.)
[Senior high school and above]
Certificate of school commutation or student ID
　

◯What Municipal Buses look like
Municipal Buses are cream-colored, with blue horizontal lines.
*Some buses look different, such as the sightseeing bus Akai Kutsu.

◯Destination display
The line number and destination are displayed at the front and back of the vehicle and next to the entrance.
Not every bus stop along the route is displayed, so if in doubt please ask the driver when you board the bus.
The next bus stop is displayed inside the bus at the front.
Also, there is an external speaker located next to the entrance. This speaker plays an automated message announcing the destination.

〇How to board buses
Please use the front door to get on the bus and the rear door to get off the bus. You need to pay the fare when getting on the bus.
〇Payment of the fare
・Transportation IC (including mobile)
You can use PASMO, Suica, and other nationwide transportation IC(includingmobile) Simply touch the card to the reader and the fare will be automatically deducted.
You can charge your card inside the bus. However, to ensure a trouble-free ride for all, we request that you charge your card before boarding. You can also charge your card at train stations, convenience stores, and supermarkets. (Stores that accept PASMO/Suica)
・Cash
Please put the money in the fare slot. Change will be automatically given to you.

If you have a child in a stroller, you can use Yokohama Municipal Bus services with the child in the stroller.
Please make sure to fasten the stroller's seatbelt around your child and use the wheel stoppers.
For safety reasons, please make sure to secure the stroller with the provided belt and support it with your hand while riding the bus.
To prevent possible hazards, please follow the instructions of the bus driver.
　

Lost property is kept at the bus depot running the bus service you rode on.
Please call Yokohama City Call Center (045-664-2525).
If you left or dropped something a bus terminal etc., please contact a police station.

Yokohama Municipal Buses provide a substitute transport service to railway companies with whom the City has entered into an agreement.Depending on the section that is not in operation,please note that substitute transport may not be available in some areas. Please use substitute transport on the instructions of the railway company in question.

◯How to use substitute transport
If using a PASMO or Suica IC card (charged balance) when riding trains
These cards cannot be used for substitute transport.
If you have a train ticket or commuter pass for the substituted areas
Please receive a substitute transport ticket at the train station, and place it in the fare box inside the bus.
If you need to change buses, please tell the driver and show your substitute transport ticket. Please note that if you were unable to obtain a substitute transport ticket because the train station was crowded or for some other reason, you can still use substitute transport if you show your train ticket or commuter pass for the substituted areas to the bus driver.

If you have any other inquiries, please call Yokohama City Call Center (045-664-2525).

Yokohama Municipal Subway Route Map (external link)
http://navi.hamabus.city.yokohama.lg.jp/koutuu-eng/pc/map/Top（外部サイト）

You can find a route map for Yokohama Municipal Subway here. If you click on a station, you can view a station map.
Fares/commuter passes/route search (external link)
http://navi.hamabus.city.yokohama.lg.jp/koutuu-eng/pc/map/Top（外部サイト）

This allows you to search for fares, times, commuter pass prices, etc. by specifying the stations you want to get on and off at.

This great-value ticket, valid for a single day, allows you to get on and off subway trains as much as you like.
◯One Day Subway Pass
Adults: 740 yen/Children: 370 yen
◯One Day Bus and Subway Pass
Adults: 830 yen/Children: 420 yen
　

◯When other trains etc. are not running,
Yokohama Municipal Subway provides a substitute transport service to railway companies with whom the City has entered into an agreement. Please note that substitute transport may not be available in some areas. Please use substitute transport on the instructions of the railway company in question.

◯When Yokohama Municipal Subway is not running
In the event there is a problem on an area of line for which you have already bought a ticket (commuter pass or regular ticket) and it is expected to take some time before services are up and running again, you can use your ticket to take a detour on a route specified as an alternative means of transport (a nearby train line of a different train company or a bus). Please confirm before using, as the areas in which your ticket is valid may vary.
　

Please contact the Lost and Found Inquiry Dial. (Tel: 045-211-6701, weekdays only) If you cannot get through, please contact the office at the nearest station. (Japanese only)
If you have any questions, please contact the Call Center. (Tel: 045-664-2525)
When collecting your lost item, please bring an official form of identification, such as a driver's license.

Yokohama Municipal Buses are easy to spot and a convenient way to visit Yokohama's main tourist spots.

Information on Yokohama's sightseeing bus routes (external link)
https://www.yokohamajapan.com/information/getting-around-yokohama/#busTaxi（外部サイト）

This one day pass allows you to use Yokohama Municipal Subway and Bus services in the bay area of town, where there are many sightseeing spots and shopping facilities. This ticket also comes with great-value special offers. Just show your ticket to make the most of these offers.

◯Minato Burari Ticket
Adults: 500 yen/Children: 250 yen
◯Minato Burari Ticket Wide
Adults: 550 yen/Children: 280 yen
　

・Search all means of transportation
Provides transportation routes combining buses, trains, taxis, bicycle sharing, rental car, etc.
・Find places you would like to go to
Packed with information on events, places to eat out and tourist spots, helping you to make the most of your time in town. Use it to immediately find places you would like to go to.
・Make reservations and payments, all through the app
Use the app for everything from purchasing and using Minato Burari Tickets (Digital Version) to reserving and paying for taxis.

1. Download the app
You can download the my route app for free. Just click on the below link!
【App Store】
https://itunes.apple.com/jp/app/id1437356534?mt=8（外部サイト）
【Google Play】
https://play.google.com/store/apps/details?id=jp.co.toyota.myroute（外部サイト）
2. Launch the app and register as a member
First, launch the app.
When the app launches, you will be taken to the member registration screen.
Read through the Terms of Use and enter your member registration details.
Your registration is now complete.

Klook is a travel and leisure booking app and website. You can use it to book tours and transportation tickets around the world.
It supports 15 languages, 40 currencies, and more than 40 types of payment methods.

Step 1: Search for “Minato Burari” on the Klook app or website and purchase a Minato Burari Ticket (or Minato Burari Ticket Wide).
Step 2: Show the bus driver/station attendant the screen with the ticket displayed, and board/go through the ticket gate.

Klook version Minato Burari Ticket (external site)
https://www.klook.com/?spm=Home.TopNavigation.SelectLanguage&clickId=79f5eed5b9(external website)（外部サイト）